Shipping policy

Shipping Policy

Shipping & Delivery

Volovend products are made to order. Please allow time for both production and shipping when estimating delivery.

Order Processing

Most orders enter production shortly after they are placed. Production time is separate from shipping time and may vary depending on the product, order volume, and fulfillment location.

Shipping Estimates

Estimated delivery dates shown during checkout are estimates rather than guaranteed delivery dates. Delivery times can be affected by carrier delays, weather, holidays, customs, and other circumstances outside our control.

Tracking

When tracking is available, you will receive tracking information after your order ships.

Multiple Shipments

Products within the same order may occasionally be fulfilled from different facilities and arrive in separate packages.

Incorrect Addresses

Please verify your shipping information carefully before submitting your order. Volovend is not responsible for delivery problems caused by an incorrect or incomplete address supplied during checkout.

If a package is returned to us or our fulfillment partner because of an incorrect address, additional shipping charges may apply to resend the order.

Lost or Damaged Shipments

If your order appears to have been lost in transit or arrives damaged, contact us through our Contact page as soon as possible with your order number and relevant details.